FAQS

 

HOW IS YOUR JEWELRY MADE?

All EG SPEISER Jewelry is designed and individually handcrafted by me using time-honored metalsmithing techniques.  My jewelry is crafted in my Maryland studio.

WHAT MATERIALS DO YOU USE IN YOUR JEWELRY?

Always being conscious of our environment, I use recycled Sterling Silver and 22K Gold bimetal (Bimetal is a layer of 22 karat gold fused to sterling silver forming a sheet of precious metal with two distinct surfaces.  The gold is 1/20 the thickness of the silver.)

I use consciously sourced gemstones and pearls.

HOW LONG WILL IT TAKE TO SHIP MY JEWELRY?

Your EG SPEISER Jewelry will usually be shipped in 2-3 business days from the date of your order.  If it will be a longer shipping period, I will contact you by email.

WHERE DO YOU SHIP?

Currently, I only ship orders within the United States .

HOW WILL MY JEWELRY SHIP?

I offer shipping via USPS Flat Rate Priority Shipping at a rate of $10.  All orders have an estimated arrival within 2 to 3 business days from the date of shipment.

WHAT IS YOUR RETURN POLICY? 

I hope you are thrilled with your new piece of jewelry, but if for some reason you are not happy with your new purchase, you may return the unused jewelry within 7 days of receipt.  Your jewelry item(s) must be in the original condition it was sent to you and it must also be returned in the original packaging.  You will be responsible for return shipping costs mailing USPS Priority Mail including insurance costs covering the full cost of the jewelry.  Please email me at egspeiser@gmail.com to discuss your return.  Once I receive your item(s) and determine it is in satisfactory condition, I will issue a refund for the purchase price less the shipping costs.

 

All discounted purchases are a final sale. No returns or exchanges on sale items.